https://www.pmldaily.com/africa/2020/10/zimbabwe-president-mnangagwa-launches-new-law-to-protect-consumers-from-unfair-trading-practices.html

Oct. 29, 2020

The Consumer Protection Act establishes the Consumer Protection Commission whose functions will be centered on the protection of consumers from unjust, unreasonable, improper and unacceptable, deceptive, unfair and fraudulent conduct and trading practices. The agency shall also promote fair business practices by coordinating and networking consumer activities with consumers and consumer organizations, and protect consumer interests.

Roll-out of the national consumer complaint campaign

Consumer awareness campaigns to encourage consumers to raise complaints against unfair service providers using media platforms are being conducted through National FM Radio.